Reshaping the Technical Writer for the Scientific Field

 When I stand before my technical writing class, I can’t help but feel uneasy about the fact that most of my students are in my classroom because their science disciplines require they take technical writing, though no part of my degree requires that I take any science classes before I dive into these scientific fields and begin writing about them. It’s easy to see how my potential lack of understanding of medical practices could greatly annoy SME’s within medical workplaces as I try to help write documents for them. Our willingness in English departments to analyze and interrogate quantitative practices in other disciplines on the basis that they lack fundamental objectivity creates tensions and places qualitative and ethnographic research in a privileged place: “In the world view that critics offer, intellectual authority becomes a commodity that the academic elite buys into at will . . . empirical researchers in composition are portrayed as petty sycophants, imitating scientific merchandizing to attract a better market share” (Charney 283).

Charney smartly problematizes this way of thinking and highlights “that the very qualities that the critics most object to in scientific work are those that afford the most productive communal discussion” (283) and in a brilliant turn of the argument upon its critics, she claims, “scientific disciplines work hard at active social construction, harder in many respects than disciplines like English” (289). Charney labels this problematic engagement with scientific discourse as the result of “ethnocentrism,” (297) a term she defines as the view that one has the right to claim authority over a certain area or way of thinking. Charney sees this conflict often springing out of placing literary theorists in a privileged place, theorists who sometimes reject the notion of any real societal advancement/change or believe that all things are subjective and cannot be called truths. Charney responds to this division and the charge that statistics can so easily be (and often are) warped: “Certainly some social scientists who use objective methods are uncaring and arrogant, but so are some ethnographers and critical theorists” (291).

Charney’s views don’t mean that there is no good in ethnography, critical theory, or qualitative research, but rather function to emphasize that “authority does not devolve automatically on anyone who uses an objective, quantitative method” (290). The response to this may be to point out that the human involvement in any study diminishes the objectivity, and although there may be truth in this, certainly this doesn’t mean that scientific inquiry should be curtailed or that there is no societal benefit to these changes and advancements. Adopting an apathetic or untrusting view of the scientific process could be detrimental to medical and environmental research in particular. These thoughts against scientific methods and inquiry seem to spring from a fundamental misunderstanding of the work that goes on within scientific fields.

I mentioned earlier that there seems to be an odd privileged binary in my classroom where I attempt to educate students from various scientific fields about writing while never having to learn anything about any of their fields before getting my own degree. My Professional Writing and Editing Degree does allow me to take a computer programing class or a statistics course as part of my language requirement, but I do not have the opportunity to diversify my knowledge in the sciences as part of my core curricula—I only have that opportunity with literature and creative writing classes, classes that may not have much to do with a technical writing job.

Certainly writing is a specialized skill and people within the scientific community benefit from knowing more about writing from technical writing teachers, but what duty do technical writers have to learn something from about scientific discourse beyond just the writing process? If students pursuing technical writing degrees were required to take more science-y classes (and likely in place of literature or creative writing) perhaps technical writers and researchers would be better prepared for the work they pursue; the larger value may be a better understanding and trust of the use of quantitative data and the great degree of testing and collaboration that already go into these studies and forms of research. As Charney notes, “Our over-reliance on qualitative studies and repeated disparagement of objective methods is creating a serious imbalance in studies of technical and professional writing—and the same may be true in composition studies as a whole” (296). Through adding the proper classes (and this deserves more lengthy unpacking discussing the possible program structure changes) students may have the opportunity to achieve the balance Charney advocates for and then understand the value of quantitative studies and how such studies can help inform ethnographic or qualitative studies and support claims drawn out of more personal data.

4 comments

  1. Rachel Henderson

    I found your observation in the beginning that “Our willingness in English departments to analyze and interrogate quantitative practices in other disciplines on the basis that they lack fundamental objectivity creates tensions and places qualitative and ethnographic research in a privileged place” interesting given that this week’s readings took ample opportunity, I thought, to argue that quantitative studies were in fact placed “in a privileged place.” I appreciate your perspective, swinging the lens around and having us examine how those of us in English departments tend to hold in high regard qualitative studies. It was a thought I had not had, myself, after reading our weekly articles.

    • ewardell

      Rachel, I believe my comment is in response to the Charney article which thoroughly highlights issues with the use of qualitative data and discusses the distrust of quantitative data by English Departments out of a belief that objective data inherently holds no objectivity. I thought Charney summed this up nicely when she said “Our over-reliance on qualitative studies and repeated disparagement of objective methods is creating a serious imbalance in studies of technical and professional writing—and the same may be true in composition studies as a whole” (296). I included this quote in my last paragraph above.

  2. AshleighP

    Eric, I understand your uneasiness. Maybe a survey course would be useful to help ease some of our concerns. I wouldn’t want to privilege science writing over other kinds (as we’ve seen, technical communication is not limited to writing about science), but a broad “Scientific and Technical Communication” class might work. Specialized courses could be helpful, too – “Health Communication,” for example.

    Unfortunately, I think we just don’t have the resources for these kinds of courses, yet. We’re a pretty small department, which has its advantages (close relationships with faculty and each other, for example).

  3. Jillian Swisher

    Eric, I absolutely agree with the concluding argument of your post: “Through adding the proper classes (and this deserves more lengthy unpacking discussing the possible program structure changes) students may have the opportunity to achieve the balance Charney advocates for and then understand the value of quantitative studies and how such studies can help inform ethnographic or qualitative studies and support claims drawn out of more personal data.”

    Just out of curiosity, I searched through WVU’s course catalog to find any courses that would possibly familiarize us (graduate students straddling the line between the sciences and the humanities) to quantitative and other “science-y” research methods to which we feel we won’t be exposed within the English Department. To my surprise, I found TONS of courses that could potentially bridge this gap for us more so than literature or creative writing courses. These courses include (some of them are clearly more relevant to our discussion than others) Research and Theory of Mass Communication, Research and Theory of Organizational Communication, Research and Theory of Language, Computer Mediated Communication, Communication Ethics, Research and Theory of Intercultural Communication, Health Communication, Survey of Human Communication Theory, Graduate Research Methods in Communication, Qualitative Research Methods, and Communication Research Design. They are all offered by the Department of Communication Studies. This leads me to wonder about an issue we discussed at length in 601 last year: should technical/professional writing programs be housed within English or Communication Studies (or another) department? Which department would afford professional/technical communication students the proper balance between the humanities and the sciences? I think it’s quite an interesting debate, one that we clearly keep coming back to.